Advice for immigrants

    Here you will find important information and assistance in connection with the asylum procedure as well as information on arriving and living in Bielefeld, e.g. financial assistance, contact with the authorities, living or personal matters.

    AK Asyl e.V.

    Here you can obtain assistance on the process for applying for asylum and for preparing for the hearing before BAMF. There is also a counselling service specifically for unaccompanied minor refugees.

    AK Asyl e.V.
    Friedenstr. 4-8
    33602 Bielefeld
    Phone 0521 5465150

    AK Asyl

     

    DRK Soziale Dienste OWL gGmbH

    Here you can gain advice on the asylum process and answers to related questions.

    DRK Soziale Dienste OWL gGmbH
    August-Bebel-Str. 8
    33602 Bielefeld
    Phone 0521 529980

    DRK Sozial

    Office for Social Benefits – Refugees Matters Unit

    This is where you can obtain assistance if you have been allocated to Bielefeld, e.g. when applying for financial benefits or in the event of health or family problems. In addition, the office will help you find schools/childcare facilities as well as somewhere to live.

    City of Bielefeld
    Office for Social Services – Social Welfare Office
    Niederwall 23
    33602 Bielefeld
    Phone 0521 51-3297

    Refugees Matters Unit

    Alveni (Arbeiterwohlfahrt Kreisverband e.V.- advice centre)

    Here you can gain help if you have immigrated from another European country, e.g. accompaniment to government offices, assistance in finding a place to live, schools and childcare facilities

    Arbeiterwohlfahrt Kreisverband e.V.
    Alveni advice centre
    Arndtstr. 6-8
    33602 Bielefeld
    Phone 0521 1365753

    ALVENI

     

    Workers’ Welfare Association – Bielefeld District Association
    General migration counselling

    Here you can obtain help if you have been living in Germany for more than 3 years or are entitled to asylum. For example, questions about residence, social benefits, accommodation and personal matters. You will find AWO at various locations in Bielefeld, for example in the Town Hall.

    General migration counselling

    Caritasverband für das Dekanat Bielefeld e.V.

    Here you will receive help on such matters as your residential status and benefits, dealing with the authorities and institutions and on personal matters.

    Specialist Service for Integration and Migration within the Caritas Association Bielefeld
    Turnerstr. 4
    33602 Bielefeld
    Phone 0521 9619160

    Specialist Service for Integration and Migration

     

    DRK Soziale Dienste OWL gGmbH

    Here you will receive help on such matters as your residential status and benefits, dealing with the authorities and institutions and on personal matters.

    DRK Soziale Dienste OWL gGmbH
    August-Bebel-Str. 8
    33602 Bielefeld
    Phone 0521 529980

    DRK Soziale Dienste OWL

    Diakonie für Bielefeld

    Here you will receive help on such matters as your residential status and entitlement to benefits, dealing with the authorities and institutions and on personal matters.

    Diakonie für Bielefeld 
    Schildescher Str. 101
    33611 Bielefeld
    Phone 0521 988892500

    Diakonie für Bielefeld

    AWO Bielefeld Youth Migration Service

    This institution provides assistance for young people aged between 16 and 27 years, e.g. on language, schooling, job and social matters.

    JMD [Youth Migration Service] for new immigrants aged 16 to 27
    Arndstr. 6-8
    33602 Bielefeld
    Phone 0521 1365722

    JMD

     

    Internationales Begegnungszentrum Friedenshaus e.V. (IBZ)

    Here you will receive help on such matters as your residential status and entitlement to benefits, dealing with the authorities and institutions and on personal matters.

    IBZ
    Teutoburger Str. 106
    33607 Bielefeld
    Phone 0521 5219030

    IBZ Bielefeld

    Advisory service for adult migrants at MBE AWO Bielefeld

    You will receive help here if you are over 27 years of age and have legal residence status or are expecting such entitlement. Individual advice is offered on various matters.

    MBE 
    Arndstr. 6-8
    33602 Bielefeld
    Phone 0521 1365722

    MBE

    DRK Kreisverband e.V. OWL gGmbH -advice on leaving Germany and future options

    Here you can obtain help if you face deportation or if you return to your country of origin for personal reasons. You will receive information on the current situation in your country of origin, on the necessary travel documents, on flight and train tickets and on start-up assistance in your country of origin. You will also receive support in dealing with the authorities. Every consultation is voluntary and open-ended in terms of its outcome.

    German Red Cross (DRK) 
    August-Bebel-Str. 8
    33602 Bielefeld
    Phone 0521 529980

    Advice on leaving Germany and future options

    If you experience discrimination on the basis of your origin, culture, skin colour, nationality, language, religion or sexual identity, you can receive advice here on what to do.

    The advice is anonymous, confidential and the advisors are bound by a duty of secrecy. They won’t do anything without your permission.

    Complaints Body for Victims of Discrimination
    Neues Rathaus, Room B 60
    Niederwall 23
    33602 Bielefeld
    Phone 0521 51-6805

    Anti-Discrimination Office